Soldier and Family Support Center/ Fort Monroe, Virginia  

(757) 788-3878/3993

Open: Monday-Friday

Hours: 8 a.m. to 4:30 p.m.

 


Fort Monroe AER Officer

757 788-4132

 Army Emergency Relief (AER)  
  Fort Monroe AER
 


AER is a private nonprofit organization incorporated in 1942 by the Secretary of War and the Army Chief of Staff. AER's sole mission is to help soldiers and their dependents.

Fort Monroe's AER Section provides emergency financial assistance to active soldiers; their dependents; retirees; members of the Army National Guard and Reserved components on continuous active duty for more than 30 days and their dependents; and surviving spouses and orphans of soldiers who died while on active duty or after they retired.

Three ways to receive assistance:

  •   An interest-free loan
  •   A grant (must show that a repayment of loan will cause undue hardship)
  •   A part loan and part grant

AER can help with the following:

  •  Help with emergency financial needs for:
  •  Food, rent or utilities
  •  Emergency transportation and vehicle repair
  •  Funeral expenses
  •  Medical/dental expenses
  •  Personal needs when pay is delayed or stolen
  •  Give undergraduate-level education scholarships, based primarily on financial need, to children of soldiers

AER cannot provide assistance for the following:

  •  Help pay for nonessentials
  •  Finance ordinary leave or vacation
  •  Pay fines or legal expenses
  •  Help liquidate or consolidate debt
  •  Assist with house purchase or home improvements
  •  Help purchase, rent or lease a vehicle
  •  Cover bad checks or pay credit card bills

Procedure for getting AER assistance:

  •  First, see contact your unit commander
  •  Call for AER for an appointment at (757) 788-4132/3878.
  •  Complete Form DA 1103 and get unit commander's signature in Box 17 
  •  Collect items listed below to bring to meeting.

Items to bring to the appointment:

  •  Military ID card
  •  Leave and Earning Statement
  •  Leave/PCS orders
  •  Substantiating documents (car repair, estimate, rental agreement, utility bill, etc.
  •  Power of attorney; if applicable

Length of Time for Assistance:

  •   Most cases are worked within two to three working days. However, based on the complexity of the case, it may take longer.

 

Helpful Links:

 

Headquarters Army Emergency Relief

 


AER Exceeds Fundraising Goal

 

 


Fort Monroe page